Help & Info
Help & Info
Help & Info
Welcome to In The Slightest! 💜
Need a little help? You’re in the right place. Below you’ll find answers to some of our most common questions about orders, shipping, returns, products, and more.
🛍️ Orders
How do I place an order?
Browse our shop, choose the products you love, and add them to your cart. When you’re ready, head to checkout and follow the instructions to complete your purchase.
You’ll receive an order confirmation by email once your order has been submitted.
Can I change or cancel my order?
We process orders as quickly as possible, so please contact us as soon as possible if you need to make a change or cancellation request.
Once an order has been processed or shipped, we may not be able to make changes.
Where is my order?
Once your order ships, you’ll receive a shipping confirmation with tracking information when available.
If your tracking information hasn’t updated or your package appears to be delayed, please allow the carrier additional time to update its system.
If you believe your package has been lost, please contact us and we’ll be happy to help.
📦 Shipping
How long does shipping take?
Orders are typically processed within the timeframe stated on our website or at checkout.
Delivery time depends on the shipping method selected and the carrier.
Please remember that shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Do you ship internationally?
International shipping availability may vary depending on the product and destination.
Any applicable customs fees, duties, or taxes charged by your country’s customs authority are the responsibility of the customer unless otherwise stated at checkout.
For complete information, please see our Shipping Policy.
↩️ Returns & Exchanges
What is your return policy?
We want you to love your In The Slightest order!
If you’re not satisfied with your purchase, please review our Return & Refund Policy for information about eligibility, timeframes, and how to request a return.
What if my order arrives damaged or incorrect?
We’re sorry! Please contact us as soon as possible with your order number and photos of the damaged or incorrect item.
We’ll work with you to determine the best way to resolve the issue.
✨ About Our Products
Are your products handmade?
Some In The Slightest products may be designed, assembled, packaged, or finished by us, while others may be produced with the help of manufacturing partners.
Product-specific details will be provided on the individual product listing when applicable.
Why might my product look slightly different from the photos?
Product colors may appear slightly different depending on your screen, monitor, lighting, and device settings.
Small variations may also occur between production batches.
Where can I find product dimensions?
Product dimensions and other important details can be found on the individual product listing whenever applicable.
If you have a question about the size or features of a product before ordering, please contact us.
💳 Payments
What payment methods do you accept?
Available payment methods will be displayed during checkout.
Payment processing is handled through the payment providers available on our website.
Is my payment information secure?
We use third-party payment processing services and reasonable security measures to help protect your information.
For more information about how your information is collected and used, please see our Privacy Policy.
📧 Email & Promotions
How do I sign up for emails?
You can join our email list through the signup form on our website.
Subscribers may receive information about new products, promotions, special offers, and other In The Slightest updates.
How do I unsubscribe?
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of one of our emails.
🔐 Privacy
We respect your privacy.
For information about the personal information we collect, how we use it, and your privacy choices, please visit our Privacy Policy.
For information about cookies and similar technologies used on our website, please see our Cookie Policy.
💌 Still Need Help?
Didn’t find the answer you were looking for?
We’re happy to help!
Please contact us with your question and include your order number if your question is about an existing order.
Email: [ADD YOUR CUSTOMER SERVICE EMAIL]
We’ll get back to you as soon as possible.
Helpful Links
Shop All Products
Shipping Policy
Return & Refund Policy
Privacy Policy
Cookie Policy
Terms & Conditions
Contact Us
Thank You for Shopping Small 💜
Thank you for supporting In The Slightest. Every order means so much to our small business, and we’re grateful to have you here!
